I hired a new nanny and one of my pre-requisites was an updated NBI Clearance. So when she was getting hers, I went with her to get one for myself. We went there at 8am. First stop, getting a cedula. They said if you apply for NBI clearance here, you’d need a cedula from here as well.

Second stop, getting an NBI clearance application form. Oh My! the applicants start lining up at 6am even if the office opens at 8am. That I did not know! And they said they only give stubs out for the first 500 people. Had I known, I wouldn’t have gone here. Well, at least I learned something new.
Good thing there was mass going on inside the City Hall coz it was a Holy Day of Obligation when I went. So I just heard mass instead of getting my NBI clearance. At least my trip was not wasted at all 🙂

So even if someone says that there are less people in a particular NBI clearance office, its still in the hundreds and people still start lining up at 6am. That’s how it is in their Robinson’s Galleria Branch as well.
Goodluck 🙂
i have usually gone after 3pm but before 4pm and have been finish 30-45 min plus short time processing the NBI . make sure you have your own NBI form as they “run out”. Otherwise the service is fast and not a hassle like other government sites.
in the past I obtained my CITY POLICE clearance while i wait to be served by the NBI